After seven years in local government, Graham Capper joined the Department of Trade and Industry to advise ministers including Stephen Byers, Alan Johnson, Helen (now Baroness) Liddell and Peter (now Lord) Hain, while managing a team of 14 press officers. He led the 30-strong communications team of NHS regulator the Commission for Healthcare Improvement during the transition to the new, wider remit Healthcare Commission. As the first group head of media relations for international contractor Serco, he helped to transform a previously defensive and media-shy culture.
In four years as communications director, Graham carved a much increased national profile and political influence for business lobby group London First and its then CEO, Jo Valentine. He reshaped and re-energised communications and public affairs at the Law Society of Great Britain during a turbulent period for its 160,000 solicitor members, while reducing annual PR and campaigns expenditure by over 25 per cent.
More recently Graham has led crisis communications for an NHS trust and supported the launch and capacity building of media regulator the Independent Press Standards Organisation.