Barley has been appointed by tech recovery and recycling experts Genuine Solutions, to develop a new communications and engagement strategy to support Genuine Solutions’s business aims as it merges three existing brands: GSUK, Genuine Solutions and Genuine Solutions Group, into one corporate entity.
Genuine Solutions has developed its environmental focus since its inception 15 years ago, evolving from an award winning mobile and smart devices accessory distributor to a company that also provides recovery, recycling and reuse solutions for technology products, with the ambition of 100% reuse and zero products going to landfill.
Following our appointment, Barley instigated a robust stakeholder research programme, designed to draw out perceptions of the different brands. These insights enabled us to design and facilitate a half day strategy and messaging workshop for 16 key members of the Genuine Solutions team, which we were able to run successfully despite lockdown restrictions, by using Zoom break out rooms.
Barley has since developed a comprehensive integrated digital and media communications strategy which supports the five-year business plan, with the specific objectives of:
- Raising the profile of Genuine Solutions
- Enhancing the reputation of Genuine Solutions, demonstrating its services to stakeholders including customers, partners and consumers
- Raising awareness of the scale of tech waste and its impact on the environment, along with financial implications for both organisations and consumers
- Inspiring action from individuals and organisations to support the achievement of the company’s vision.
The ultimate aim for our communications is to support Genuine Solutions’ primary brand articulation: helping us all waste less technology through recovery, relove and redistribution. We look forward to launching the first wave of media and digital activity in the Autumn.

Barley Communications was appointed by Staffordshire County Council to devise a campaign to boost plastic bottle recycling, with the aim of saving 46 million bottles from the County’s waste stream each year. Despite increased awareness about the environmental importance of reusables and reusing plastic bottles, Staffordshire residents alone still use millions and throw away four in 10.


We’re supporting North London Waste Authority (NLWA) to deliver its Residual Waste Reduction Plan, which aims to reduce the amount of waste north London householders throw away.
Hubbub makes environmental matters matter, creating fun campaigns that people latch onto and which go on to have a life of their own. They take a fresh approach to communicating environmental issues, focusing on people’s passions such as fashion, food, homes and neighbourhoods.

INCPEN is the Industry Council for Research on Packaging and the Environment, whose membership is an influential group of International and British companies who have a common interest in packaging and sustainability. INCPEN’s aims include ensuring policy on packaging makes a positive contribution to sustainability and encouraging industry to minimise the environmental impact of packaging and packaged products.